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Frequently Asked Questions & Answers

•  Who is the applicant of the pre-shipment inspection?

It can be either the importer of China or other parties (e.g. supplier or agent)


• Who should pay the inspection fee?

Anyone can make the payment. Please include the application reference number when making the payment.


• What kind of payment methods are accepted by CCIC NZ?

Wire transfer; Company Check; Direct deposit; Money order; Cashier check


• Can we pay after inspection?

No. Advance payment is needed. We will arrange the on-site inspection after payment is received.


• Can we get a refund if we cancel the inspection?

Yes. If our inspector has not left for on-site inspection, you can get refund for balance after deducting US$300 handling fees and all incurred expenses.


• Can CCIC NZ arrange inspections if the machine is in a non-operating condition?

We prefer the machine to be in running condition, but we still can perform power-off inspection if running condition is not an option. If the machine is under the following conditions, the machines are not ready for on-site inspection:

 1. Already packed or crated

 2. Still operating and will continue to operate for some time after inspection

 3. Machine will be remodeled, repaired or re-assembled before shipping


• Who can be the authorized representative?

The applicant can authorize anyone participating in the on-site inspection as their authorized representatives, however we prefer the person has a comprehensive understanding of the equipment/machines


• What are the responsibilities of the Authorized Representative?

1. Confirm time and inspection site for the on-site inspection.

2. Confirm and make sure the machines are ready for inspection

3. Provide necessary supplementary documents, such as: sales invoice, inventory record, operation manual. etc. in case the basic necessary information could not be identified on the machines.

4. Make corrections and provide corrective action plan for non-conformity issues found during inspection.


• What I need to prepare before on-site inspection?

1. Make sure the machine (including inside & outside) is clean and free from any liquid or solid leftover, such as dust or oil stains from production.

2. Repair or replace all damaged instrument, meters, switches and indicator lights, etc.

3. Change or clean all used filters

4. Decontamination Certificate is required if equipment uses hazardous gas, liquid and chemical substances; and/or equipment which has contact with biological blood or cells.


Disinfection/decontamination certificate must include the information below:

1. Name of the equipment and item number

2. Time and place where disinfection/decontamination conducted

3. Name of the organization which conducted the disinfection/decontamination

4. Method used for disinfection/decontamination and the name and dosage of the disinfectant


• What I need to do after on-site inspection?

1. Make corrections & prepare corrective action plan for any non-conformity issues found during inspection that do not meet the requirements regarding safety, sanitation and environment protection in accordance with the regulations of the People’s Republic of China on Import and Export Commodity Inspection.

2.  Provide corrective action plan to CCIC NZ.

3. Further correction if correction result provided at the first time is not accepted by CCIC NZ.

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